FAQ

Do you ship internationally?

We ship to Canada, United Kingdom, Australia, and the United States. Enjoy free shipping on all orders.

How long does shipping take?

Shipping times vary by destination, but delivery generally takes 3-13 days.

Do you offer exchanges?

We currently do not offer direct exchanges. If you’d like a different item, please return your original purchase for a refund and place a new order.

What is your return policy?

Eligible items may be returned within 14 days of delivery for a refund or store credit. Please check out our refund policy here.

Are your products authentic designer pieces?

Echo Luxe offers pieces that are inspired by luxury fashion trends that echo the style, quality, and feel of high-end fashion—without the designer price tag.

Will I have to pay customs or import duties?

These charges are not included in your order total and are the responsibility of the buyer.